Special delivery, your delivery

How confident are you that your next live event will be delivered flawlessly? That your website can scale to meet growing demand and unexpected traffic spikes? Do you need your infrastructure to handle more aggressive online initiatives? Or deliver an always-perfect user experience? Limelight Networks offers a selection of professional services that address these critical content delivery challenges and help you maximize your investment in CDN services.

Why turn to Limelight Networks for help? In our seven years in the CDN business, we’ve seen it all. We’ve delivered the world’s largest online events, such as President Obama’s 2009 inaugural address, and helped scale the world’s largest websites, such as MySpace, Facebook, and Amazon.com. We’ve worked with startups, small and large IT departments, and some of the most complex network configurations in the Internet business. With Limelight Professional Services, you can put our breadth and depth of experience to work for all layers of your content delivery architecture and services.

Our agile team of experts understands the complexities of delivering rich media over the Internet and the expectations of today’s demanding audiences. We have deep experience with the entire delivery process, including content distribution strategies, network architecture design, content storage infrastructure, pre-event testing, live event execution, and best practices spanning format selection and associated media players. We can even educate your internal staff to implement performance improvement programs to consistently monitor and boost the quality and speed of your website.

Choose one of our core service packages:

Live Events Services – Flawless event execution

When you team with Limelight Networks, you’ll benefit from our extensive experience in delivering the largest live, global web events. We’ll work with your team to ensure that all the pieces of your live broadcast will come together at the right time — reducing the stress and the risk of producing a successful event.

Live Event Services include:

Best practice advice on event setup, marketing, and execution
Detailed planning and coordination, from the kick-off meeting to post-event review
Access to professional signal transmission services around the globe
Pre-configuration of network assets to ensure massive scalability for even the largest web events
Encoding and transcoding content to address requirements for multiple delivery formats
Onsite engineering resources to test and support your solution
Centralized event monitoring and dedicated online support during the event

Integration Services – Seamless migrations

Make the optimal implementation decisions right from the start and accelerate project completion. Our Integration Services are ideal for organizations who are new to using a CDN – or for organizations transitioning from a legacy CDN provider to Limelight Networks. Our experts translate your requirements into technical solutions, helping you quickly optimize your online efforts using our services.

Integration Services include:

Technical review of your existing infrastructure and content requirements
Implementation review and proposed modifications
Detailed review and training of feature sets implemented
Setup and fine-tuning of reports, sub-reports, and logs
Best practices for expediting implementation while managing change

Site Optimization Services – Greater efficiency, better performance

Maximize your return on investment and minimize ongoing support requirements, while increasing the performance of your content delivery strategy. Our Site Optimization team will thoroughly assess your existing solution, make best practice recommendations, and transfer knowledge to your internal resources.

Site Optimization Services include:

Evaluation of architecture and configuration of your existing CDN solution
Verification and review of your content infrastructure to increase upload speed, reduce costs, and improve the user experience
Detailed review of content characteristics spanning library size, file size, file types, directory structure, content popularity, method of upload, refresh requirements, and other content characteristics
Guidance on recommended modifications to improve performance and increase availability
Installation and configuration of additional content and services
Recommendations to improve integration with advertising partners, back-end databases, and networking components
Best practices for performance monitoring, including use of third-party tools
Education of your staff on configuration, troubleshooting, and content management techniques
Documentation on the status of your solution and roadmap of proposed modifications
Regularly scheduled audits and recommendations for fine-tuning your CDN solution

Origin Services – Let us set you up for success

Internet-based business models require the correct content be delivered at the user’s request – no small feat in an environment where content libraries are expanding exponentially. Our Origin Services experts will review your infrastructure and set up mechanisms to help you manage, refresh, organize, characterize, and transfer your content into our CDN for error-free distribution.

Content Systems Services include:

Assistance with coalescing or migrating content
Content ingestion and encoding/transcoding
Deploying custom content infrastructures
Implementing globally distributed content systems
Evaluation of your content infrastructure
Detailed review of content characteristics and associated organization methods
Proper setup of HTTP rules that govern content behavior on the CDN
Best practices to control and refresh new versions of content
Proper techniques for purging content
Implementation of APIs to tie our CDN into your infrastructure
Tailored HTTP response code reporting and options

Managed Infrastructure Services – Your own private CDN

Does your technology, deployment scenario, or business model demand a custom solution? Do you operate under stringent security requirements? With our Managed Infrastructure Services, you can deploy a secure, efficient, and cost-effective CDN without complicated re-engineering. We’ll even manage the network on your behalf – further lightening the load on your internal IT staff.

Managed Infrastructure Services include:

Detailed assessment of your specific network requirements, including content security issues
Custom design of a private infrastructure, built on the foundation of the Limelight Networks platform
Implementation of security measures to protect your content and your user transactions
Deployment of private network applications and technologies
All the necessary network infrastructure maintenance and support